Cookie Policy
Effective Date: December 19, 2025
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They contain information about your browsing activity and preferences, allowing websites to remember you and enhance your experience.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the core functionality of DistressNow. They enable user authentication, security features, and basic site operations. Without these cookies, the Service may not function properly.
- Session identification
- Authentication tokens
- CSRF protection
- Preference storage (language, theme)
2.2 Analytics Cookies
We use analytics cookies to understand how users interact with the Service. This information helps us improve features, identify issues, and optimize user experience.
- Page views and navigation patterns
- Search queries and filters used
- Time spent on specific pages
- Device and browser information
2.3 Marketing & Advertising Cookies
These cookies track your interests to deliver personalized content and targeted advertisements. They may be used by advertising partners to display relevant ads across the internet.
2.4 Third-Party Cookies
Third-party services integrated with DistressNow (including payment processors, analytics platforms, and social media) may place their own cookies on your device.
3. Cookie Duration
Session Cookies: Automatically deleted when you close your browser.
Persistent Cookies: Remain on your device for a specified period (days, months, or years) or until you manually delete them.
4. How to Control Cookies
4.1 Browser Settings
Most web browsers allow you to control cookie preferences through settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookie and website data
- Edge: Settings → Privacy → Cookies and other site permissions
4.2 Opt-Out Options
You can opt out of certain cookies while using DistressNow:
- Essential cookies cannot be disabled (required for service functionality)
- Analytics cookies can be disabled in privacy settings
- Marketing cookies can be disabled in preference controls
4.3 Impact of Disabling Cookies
Disabling cookies may impact the functionality of DistressNow. You may experience:
- Loss of login persistence (must log in each session)
- Inability to save preferences
- Degraded personalization features
5. Do Not Track (DNT)
Some browsers include a "Do Not Track" feature. DistressNow currently does not respond to DNT signals, as there is no industry standard. However, you can always control cookies through browser settings.
6. Similar Tracking Technologies
Beyond cookies, DistressNow may use other tracking technologies:
- Web Beacons: Tiny graphics used to track page views and user interactions
- Pixels: Used to measure advertising effectiveness and user behavior
- Local Storage: Browser storage similar to cookies but with larger capacity
- Device Identifiers: Unique identifiers for mobile devices
7. Third-Party Services
DistressNow integrates with third-party services that may use cookies:
- Google Analytics: Analyzes user behavior and traffic patterns
- Payment Processors: Track transaction data and fraud prevention
- Social Media Platforms: Enable sharing and social login features
- Advertising Networks: Deliver targeted advertisements
These services have their own cookie policies and privacy practices. Please review their policies for more information.
8. Data Protection
Information collected through cookies is treated as personal data and subject to our Privacy Policy. We implement security measures to protect cookie data from unauthorized access.
9. Updates to This Policy
DistressNow may update this Cookie Policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of the Service indicates acceptance of the updated policy.
10. Questions or Concerns?
If you have questions about our use of cookies or this Cookie Policy, please contact us:
DistressNow Support
Email: privacy@distressnow.com
Support: support@distressnow.com
Phone: 0904 210 7990